How it works
Use your own valid debit or credit card, or other accepted payment method, to pay (no prepaid cards).
The initial payment is charged when the merchant completes your order (this is usually the shipping date for online orders).
The next 3 payments are automatically charged every 2 weeks after your first payment.
There are no interest charges with Pay later in 4 installments, and no fees when you follow your automatic payment schedule.
If you return your goods we will automatically reduce the amount you owe us. If you already paid us for a refunded order, we will refund the balance back to your original payment method.
If you have questions about the quality or shipping of your order, please contact the merchant where you made the purchase.
- A Late Fee of up to $7 may be charged if an automatic payment cannot be collected.
- The issuer of your payment method may charge interest or fees under your agreement with them. If you have any questions about those charges contact your payment method provider.
Terms and Conditions
The following terms and conditions represent an agreement between the lender, Klarna Inc., located at 629 N. High St. Suite 300, Columbus, OH 43215 ("Klarna," we," or "us") and the user of this payment option ("you" as the borrower, under the name and address provided when you agreed to use this payment option), entered into as of the date you agree to use this payment option for your purchase. In addition to these terms and conditions, your use of this payment option is governed by the Klarna Shopping Service, which are incorporated into and made part of these terms and conditions (collectively, the “Agreement”). The Klarna Shopping Service include:
If you do not agree to the terms of the Agreement, you may not use this payment option.
By accepting to use this payment option, you acknowledge and agree to these payment terms, and that such payment terms are incorporated by reference into this Agreement. Your final payment schedule will be emailed to you, and available through the Klarna App, once the merchant confirms your order.
Promise to Pay: By using this payment option, you are instructing us to send the Total Purchase Amount to the designated merchant as payment for your purchase. You further promise to pay Klarna the Total Purchase Amount in accordance with the payment terms, including repayment of the Initial Payment and each Installment Payment on their Due Dates, plus any fees, past due amounts and other charges as permitted under this Agreement. There is no balloon or similar final payment required on this loan and you are not required to obtain credit life or credit disability as a condition of receiving this loan.
No Interest or Other Finance Charges: This is a 0% APR loan. There are no interest or other finance charges due on this payment option. Other fees will apply as described in this Agreement.
Payment Methods: We may limit the types of payment methods we accept at our discretion. If a type of payment method, such as a particular credit or debit card, is not accepted, you will be notified before the purchase is completed. Most valid credit and debit cards that are not scheduled to expire in the near future are accepted. We do not accept prepaid cards. You may change your payment method at any time, and if you do, you authorize us to charge your new payment method in accordance with this Agreement.
Initial Payment: You authorize us to charge your payment method for a first Initial Payment, which amount will be disclosed to you at checkout. This amount will not be charged until the merchant confirms the order. This typically occurs when the Merchant ships the goods or provides them to you in the store, but could also happen at the time of order placement. Your card issuer may restrict access to any authorized amount while pending.
Installment Payments: You authorize us to automatically charge your payment method for each Installment Payment every 14 days (each a “Due Date”) after the Initial Payment is charged to your payment method. Due Dates are disclosed in Eastern Time. If your payment method is a debit card or you agree to pay by electronic fund transfer, you authorize Klarna to initiate preauthorized transfers from your bank account, in the amount of each Installment Payment and in such frequency as disclosed to you when you elect to use this payment option. You agree these terms will serve as your copy of your authorization for Klarna to automatically charge your payment method, including to initiate preauthorized transfers. We will provide notice within 2 days after each payment confirming that you have paid the Installment Amount due. If any adjustment causes your final Installment Payment to be less than your scheduled Installment Payment amount, we will charge you the lesser amount.
Prepayment: You may prepay part or all of any outstanding Total Purchase Amount at any time. There is no penalty for prepaying any amount owed. Prepaying any portion of your outstanding Total Purchase Amount will not change the amount of any subsequent Installment Payment, unless the remaining Total Purchase Amount is less than your Installment Payment, in which case we will only charge you the remaining Total Purchase Amount on the next Due Date.
Split Orders: In the event the merchant does not confirm your purchase for the entire order amount at the same time (for example, if items from your order ship on different dates), we may create a separate installment schedule for each confirmed amount received from the merchant (each a “Schedule”). Each Schedule will have its own Initial Payment and Installment Payment amounts and Due Dates associated with the confirmed amount; however, the total Initial Payments and Installment Payments paid on all Schedules associated with your purchase will not exceed the Total Purchase Amount. You understand that when a Schedule is created, this Agreement will apply to such Schedule and you agree to the terms of this Agreement with respect to each Schedule.
Late Payment: If we are unable to charge your selected payment method for any Installment Payment in full on your Due Date, it will be considered a Late Payment.. We will notify you if a payment fails and provide you at least 2 courtesy days to ensure your payment method is up to date before attempting to collect the Late Payment. You authorize us to attempt to collect the Late Payment at any point after 2 days, using any payment method we have on file for you. Due Dates for subsequent Installment Payments will remain unchanged.
Late Fee: If any Late Payment remains unpaid after 10 days, you will be subject to a Late Fee of up to $7 (or such lesser amount as required by law). You authorize us to charge this Late Fee, plus any Late Payment (if not yet collected) with your next Installment Payment, as a single charge to your payment method. If the Late Payment was your final Installment Payment, we will automatically charge your card for the Late Payment plus the Late Fee, 10 days from your final Due Date, if you do not pay your Late Payment before then. The Late Fee will never exceed the Installment Payment amount, and will be waived or refunded in the event our error results in you incurring a Late Fee.
We may continue to attempt to collect overdue and currently due payments on subsequent Due Dates, or invoice you separately for any unpaid amount.
Returned Payment Fee: If you attempt to make any Installment Payment by check or ACH and your payment is returned unpaid for “not sufficient funds” or for any other reason such as a closed account, we will charge you a Returned Payment Fee of up to $25 (or any lower amount required by law). The Returned Payment Fee will never exceed the Installment Payment amount, and will be waived or refunded in the event our error results in you incurring a Returned Payment Fee.
Returns: Any returns or refunds credited to your purchase will reduce your outstanding balance, but do not count as payments. You will need to continue to make your previously disclosed payments at scheduled Due Dates until your balance is paid in full. If you have a credit balance you authorize us to credit the balance back to (a) the payment method used for this payment option; (b) any other card we have on file for you; (c) by check to your mailing address on file; or (d) by direct deposit to any of your bank accounts on file or stated on any check you presented to us for payment.
Default: Except where prohibited by law, you will be in default if you: (a) fail to make any payment by a Due Date; (b) become the subject of insolvency or bankruptcy proceedings; (c) supply false, misleading, or incorrect information to us; (d) a payment is returned to us by your bank; or (e) violate or are unwilling to comply with any provision in this Agreement (each a “Default”).
If you are in Default Klarna may: (i) charge the outstanding balance (or any lesser amount we deem appropriate) on your Pay later in 4 purchase immediately, using any card we have on file for you or by a separate invoice, except where such default is due t o insolvency, bankruptcy, or the provision of false, misleading or incorrect information; (ii) employ a debt collection agency to collect payment and you will have to pay all attorney’s fees (to the extent permitted by law) incurred by Klarna and/or the debt collection agency; and (iii) report default information to credit bureaus. If you are in Default Klarna may prevent you from future use of any Klarna service.
Consent to Receive Debt Collection Emails. In the event that you are in Default, you consent to receive debt collection emails from our debt collection service provider, TrueAccord Corp. You certify that any email address you provide to Klarna can be used by TrueAccord Corp. for debt collection communications. You also certify that any email address you provide is a personal email address and not a work email address. If you change your email address, it is your obligation to update your email address with Klarna.
Credit Report Access and Reporting: You authorize Klarna to obtain consumer reports and other information about you from consumer reporting agencies, when you elect to use this payment option and periodically thereafter. You agree that we may use such consumer reports and other information to determine your eligibility for this and other payment options, and for the maintenance and collection of your account with us. We will only obtain consumer reports that do not impact your credit score and do not leave a hard inquiry on your credit report.
We may report information about your order to credit bureaus. Late payments, missed payments, or other defaults on your account with us may be reflected in your credit report.
If you believe information we have given to a credit bureau is incorrect, write to us at the address below. When you write to us, tell us the specific information you believe is incorrect.
Storing Payment Method Details: You authorize us to store your payment method details in our systems. We will use this information to authorize future charges as described in this Agreement. Unless you opt out, we may also use this information to prefill your payment method details for future purchases. You may manage your payment method details online or through the Klarna app. In the event Klarna obtains updated payment method information from your bank, you agree that we may update and use this information in our system.
No Loan Broker: You agree and represent that no person has performed any act as a broker in connection with the making of this loan.
Notices: Except as otherwise required by law, all notices regarding this payment option must be provided in writing to: Klarna Inc. PO Box 8116, Columbus, OH 43201. Klarna Customer Service.
For complaints, the information provided on www.klarna.com applies. If you have a complaint towards Klarna, you can submit your complaint through the contact form on Klarna’s website (klarna.com) or via postal mail with the keyword "Complaint” to Klarna’s address.
For California Consumers
FOR INFORMATION CONTACT THE DEPARTMENT OF BUSINESS OVERSIGHT, STATE OF CALIFORNIA. This loan is made pursuant to the California Finance Lenders Law, Division 9 (commencing with Section 22000) of the Financial Code, License No. 60DBO-44020.
For North Dakota Consumers
NOTICE: MONEY BROKERS ARE LICENSED AND REGULATED BY THE DEPARTMENT OF FINANCIAL INSTITUTIONS, 2000 SCHAFER STREET, SUITE G, BISMARCK, NORTH DAKOTA 58501-1204. THE DEPARTMENT OF FINANCIAL INSTITUTIONS HAS NOT PASSED ON THE MERITS OF THE CONTRACT AND LICENSING DOES NOT CONSTITUTE AN APPROVAL OF THE TERMS OR OF THE BROKER'S ABILITY TO ARRANGE ANY LOAN. COMPLAINTS REGARDING THE SERVICES OF MONEY BROKERS SHOULD BE DIRECTED TO THE DEPARTMENT OF FINANCIAL INSTITUTIONS.
For South Dakota Consumers
Any improprieties by Klarna regarding its product offerings, or related practices may be referred to the South Dakota Division of Banking at: South Dakota Division of Banking, 605.773.3421, 1601 N. Harrison Avenue, Suite 1, Pierre, SD 57501. Fax: 866.326.7504, email@example.com.
For Washington Consumers
Fraudulent transactions may result in the loss of your money with no recourse.
Last updated 20 May 2020.